Privacy and Personal Data Protection Policy

At CAMS TRAVEL PERU, we are deeply committed to protecting the privacy and personal data of our travelers, clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you book a tour, visit our website, or interact with our team, in compliance with Peruvian Personal Data Protection Law (Law No. 29733) and international data privacy standards.

1. Information We Collect

To provide high-quality travel and legal transportation services throughout Peru, we collect personal information that is strictly necessary for your travel arrangements. This includes:

• Identity Data: Full name, date of birth, gender, nationality, passport number, or national ID (DNI/CE).

• Contact Data: Email address, phone number, and physical billing address.

• Travel & Logistics Data: Flight details, hotel bookings, dietary restrictions, medical conditions (relevant to high-altitude or physical activities), and emergency contact information.

• Payment Data: Credit/debit card details and billing information (processed through secure, encrypted payment gateways).

2. How We Use Your Data

We use your personal information exclusively for the fulfillment of our tourism and transport services, specifically to:

• Process and confirm your travel bookings, entrance tickets (e.g., Machu Picchu, Inca Trail), train tickets, and accommodation.

• Coordinate private transportation and guided tours.

• Communicate critical updates, itineraries, or changes regarding your trip.

• Respond to inquiries, provide customer support, and send post-trip feedback surveys.

• Comply with legal obligations, tax regulations, and safety protocols required by Peruvian authorities.

3. Data Sharing and Third-Party Disclosures

We do not sell or rent your personal data. We only share your information with trusted third-party providers strictly necessary to operate your itinerary:

Third-Party Category	Purpose of Sharing
Local Authorities	To secure official permits (Ministry of Culture, SERNANP for Inca Trail/Machu Picchu tokens).
Service Providers	Hotels, train operators (PeruRail/Inca Rail), local guides, and domestic airlines to validate your bookings.
Payment Processors	To securely execute financial transactions and prevent fraudulent charges.

All external partners are required to maintain strict confidentiality and are prohibited from using your data for any marketing purposes without your explicit consent.

4. Security and Retention

Your data is stored securely using industry-standard digital and physical safeguards to prevent unauthorized access, loss, or alteration. We retain your personal data only for as long as necessary to fulfill the travel services requested, resolve disputes, or comply with Peruvian legal and tax retention periods.

5. Your Rights (ARCO Rights)

Under Peruvian Law No. 29733, you possess the rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights) regarding your personal data. You can exercise these rights at any time by:

1. Requesting a summary of the data we hold about you (Access).

2. Updating incorrect or outdated information (Rectification).

3. Requesting the deletion of your data once the travel service is completed (Cancellation).

4. Objecting to the use of your data for specific secondary purposes, such as newsletter marketing (Opposition).

To exercise these rights, please email us directly at [Insert Email Address] with the subject line “ARCO Rights Request”.

6. Changes to this Policy

CAMS TRAVEL PERU reserves the right to modify this Privacy Policy at any time to reflect updates in our services or changes in local legislation. Any updates will be posted immediately on this page with the revised “Last Updated” date.

7. Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact our privacy coordinator at:

• Email: Info@camstravelperu.com

• Address: Jr. Acomayo D-18 (Progreso), Wanchaq